Shipping & Delivery

Introduction

Welcome to 1stdibstore.com. We are committed to ensuring that your shopping experience with us is as seamless and enjoyable as possible. This Shipping & Delivery page outlines the terms and conditions regarding the shipment and delivery of our exquisite diamond jewelry. By placing an order with us, you agree to the terms detailed below.

Shipping Policy

Processing Time

All orders are processed within 1-2 business days, excluding weekends and holidays. If we experience a high volume of orders, shipments may be delayed. Should there be a significant delay in the shipment of your order, we will contact you via email or phone.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer various shipping options to meet your needs:

• Standard Shipping (5-7 business days): $10.00
• Expedited Shipping (2-3 business days): $20.00
• Overnight Shipping (1 business day): $35.00

Please note that delivery delays can occasionally occur.

International Shipping

We are pleased to offer international shipping to select countries. Shipping charges and delivery estimates will be calculated and displayed at checkout.

Customs, Duties, and Taxes: 1stdibstore.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

1stdibstore.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Save all packaging materials and damaged goods before filing a claim.

Returns

Please refer to our Returns Policy for detailed information on returning your item.

Delivery Policy

Signature Requirement

Due to the high value of our products, a signature is required upon delivery. This ensures that your precious items are safely received.

P.O. Boxes

We do not ship to P.O. boxes or APO/FPO addresses. Please provide a physical address for delivery.

Delivery to Remote Areas

For deliveries to remote areas, additional delivery time may be required. We will inform you of any such delays.

Order Modifications

If you need to modify your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but once an order has been processed, it may not be possible to make changes.

Customer Support

For any shipping or delivery questions, please contact us:

• Email: info@1stdibstore.com
• Phone: (123) 456-7890
• Mailing Address: 123 Diamond Street, Jewelry City, JC 12345

Thank you for choosing 1stdibstore.com. We value your business and are committed to providing you with the finest diamond jewelry and exceptional service.